In the entire import and export trade process, each country has different access requirements, but whether it is products or documents, they must meet compliance requirements, otherwise many problems will arise, and in serious cases, both money and goods will be lost. Of course, we are willing to use our professional knowledge and experience to provide you with ideas for solving problems, and we will also assist you in solving problems together.

FOSHAN PUZHI

Hidden Risks in Cross-Border Sourcing: Why Compliance is Non-Negotiable

Avoid Costly Delays and Penalties by Prioritizing Compliance and Problem Resolution

Cross-border sourcing offers opportunities but comes with risks, including compliance challenges, quality inconsistencies, cultural misunderstandings, and delivery delays. Non-compliance with trade regulations or certifications can lead to severe penalties, confiscated shipments, and reputational harm. Addressing these risks requires a reliable partner who can navigate complex requirements, resolve disputes swiftly, and safeguard your business’s success.

Therefore, a professional who is always with you and has the ability to solve problems is crucial to the stability and success of your business!

What are some of the challenges my clients have encountered?

Have you encountered the same problem? How did you solve it?

Compliance risk

A European furniture retailer’s imported goods were detained at customs due to lack of CE certification, facing high fines and delayed delivery.

Quality control

A North American building materials company received a batch of tiles with serious color differences and could not be installed.

Communication barriers

An Australian e-commerce platform received fewer products than agreed in the contract due to language misunderstanding.

Urgent Issue

Hardware materials of a Middle Eastern engineering company were detained because the description of the goods did not match the customs declaration documents.

Business Integrity

A Turkish customer ordered furniture cutting and sawing equipment and has paid 50% of the deposit to the equipment supplier. He has also been waiting for two years, but the supplier has been slow to deliver the equipment. The supplier also threatened that if he took legal action, he would not get a penny and would lose both his money and the goods.

Incomplete understanding of local road regulations

Our South African customer purchased a full container of tiles, which weighed 26 tons. The truck met the requirements for driving on the road. However, the weight near the front of the truck exceeded the prescribed 5 tons, and was eventually fined 440,000 South African rand by the Road Traffic Authority.

What should we do to avoid it?

Principle: Prevent problems before they occur and solve them promptly after they occur.

Preventing invisible problems

Set a bottom line and don’t rely on luck.

According to “Murphy’s Law”, when something bad is likely to happen, it will always happen, either today or tomorrow. According to Hand’s formula, Burden < Probability * Loss, when it comes to risk avoidance, we can only evaluate and prevent it according to the worst possible outcome and the greatest impact.

We rely more on standards, processes, and systems, and try to reduce our reliance on people.

People have emotions, instability, and inconsistency, so work is easily compromised. Based on this, we have detailed SOPs for finding suppliers, product development SOPs, problem-solving SOPs, document filling specifications, loading specifications, etc.

Always have a plan B.

To achieve a certain result, we need to design at least two paths, namely Plan A and Plan B. Then Plan C is a backup measure transferred to a third party. For example, buying insurance.

Control and dig deeper into the process instead of just looking at the results.

Set goals for key nodes in the process and assign key node monitoring to specific people. In this case, if a problem occurs in a certain link, solve it immediately and never “delay” to avoid turning small problems into big problems.

Solve problems that have already occurred

Solve the remote control logo printing error of the remote control standing fan

In January 2022, during an inspection of order PO20211213 for UK remote-controlled household fans, a logo misprint was discovered on model F15SD/1. The issue stemmed from unchecked design files and process oversights. The supplier reworked and expedited production, implementing stricter quality controls. After 4 days of rework, the shipment met the deadline, preserving the client’s sales season.

Call To Action

For more detailed information and one-on-one support, please contact us.

Numbers Speak

Discover the powerful insights that our statistics reveal.

500K

Over 500,000 satisfied customers

98%

98% Customer satisfaction rate

10M+

Contributed to a milestone of 10M+ units sold

Compliance & Problem-solving