FAQs

Of course! By providing demand-oriented, factory-direct services with standard working processes, our catalog of hot items is available. As a sourcing agent, we help customers find products from China. The items listed in our catalog are examples of what we can source. If you’re interested in something not listed, please let me know. Could you please share your name card? It would be great to get in touch and get to know each other better.

Certainly! We are a partner for customers who want to buy from China. We act as their eyes and hands, helping source different items, comparing costs, managing orders, conducting inspections, and arranging shipments. We accept wholesale orders, dropshipping, and customization. All orders come with a 100% guarantee and we prioritize excellent after-sales service.

It depends.

If the factories have enough stocks, we can accept your quantity;

If not enough stocks, factories would ask MOQ for new production.

Sometimes we can also add the orders to factories’ big clients’, they can arrange to produce together. In this situation, a small quantity is acceptable.

Working experience: All our service members have more than 6 years of experience working in the building materials field. They know the market quite well and always can find the right suppliers efficiently. In recent years we have served clients coming from all around the world such as America, Brazil, Venezuela, Dubai, Russia, Sudan, South Africa, Albania, and so on, we win great praise and use it as motivation to keep progressing. If you want to know more about our team, please click here.

Location: Our company is located in Foshan City, Guangdong, where there are many industrial clusters around such as tiles, sanitary wares, windows, doors, furniture, bedding, light markets, and so on. Those markets are close to each other, normally not more than 30 minutes by car. Moreover, it takes about 40 minutes from our company to Guangzhou Baiyun airport and South Station, so it is quite easy for us to find good suppliers. Surely it is also convenient for you to travel to different cities when you come to Foshan.

Low service charge: We are looking forward to long-term cooperation. Our original intention is to help small and medium businesses develop, therefore, keeping good quality service, we offer reasonable service charges as low as 4%.

Third-party cooperation: since we have been exporting for years, we are supported by many third parties such as shipping companies(PIL MSC APL OOCL CMA, etc.), trailer companies, express companies, and so on. Compared with those who haven’t cooperated with them long time, those third-party companies offer us better prices and intimate service. As a result, we can offer a lower delivery charge for you.

It depends on the products you require.

If your quantity can reach the factories’ MOQ, we surely choose factories as a priority.

If your quantity is less than the factories’ MOQ, we will negotiate with the factories to accept your quantity.

If factories can’t reduce, we will contact some big wholesalers who with good price and quantity.

We won’t specify which suppliers you need to buy from. You can choose any suppliers in the shopping malls and factories. However, if you don’t have some good suppliers on hand, we can suggest to you for reference. Moreover, we will let you know which suppliers are good, and which are bad if we cooperated with them before.

The suppliers we work with have all been strictly screened and verified through long-term cooperation to ensure reliability and product quality. Click this link to obtain the factory inspection report.

We provide after-sales service. If there is any quality problem with the product, we will assist you in communicating with the supplier to resolve the problem and arrange a return, exchange, or compensation. Click this link to obtain the problem resolution report.

Of course, we can design a factory tour plan for you according to your needs and opinions, so as to conduct a visit to the supplier's factory or showroom in an efficient manner, increase trust and intuitive understanding. - Click on the factory tour plan file to learn more.

It depends on your requirements.

Suppliers in the B2B platforms may be factories, trading companies, and second or even third-party middlemen. There are hundreds of prices for the same product and it is very hard to judge who they are by checking their website.

Actually, those clients who purchased from China before may know, that there is no lowest but lowest price in China. Without taking quality and service into consideration, we can always find a lower price when keep searching. However, as our past experience sourcing for our clients, they focus on good cost performance rather than lowest price.

We keep the promise that the quoted price is the same as the supplier’s and no other hidden charge. (For detailed instructions please check Our Price page). Our price is middle level compared with the B2B platform suppliers’, but we offer you an easier way to buy goods from different suppliers who may be located in different cities. This is what the B2B platform suppliers can’t do cause they normally only focus on one field of products. For example, those who sell tiles may not know the lighting market well, or those who sell sanitary wares may not know where to find a good supplier for toys. Even though they can quote you the price for what they find, normally they still find from Alibaba or Made in China Platforms.

Generally, we have three cooperation modes: 1. Fixed monthly fee; 2. Fixed fee per project; 3. Commission of a certain percentage of the purchase amount. All cooperation modes are negotiable. Could you please share your name card? It would be great to get in touch and get to know more about your demands.

Utilizing efficient order management systems, clear communication, and monitoring inventory levels are key to ensuring accuracy and timeliness.

Implementing automated order processing systems, optimizing inventory management, and regular performance reviews can streamline the process.

We offer sea shipping which could be suitable for a full container or less than one container load. Air cargo is also available (a good choice for valuable but small-volume products).

For the sea shipping, we have below 3 terms:

EXW (Ex Works) Your forwarder needs to pick up cargo in our warehouse and arrange delivery to your assigned place.

FOB (Free on Board) You need to pay the FOB shipping fee, which covers all costs to forward and load cargoes on board.

CIF (Cost Insurance and Freight) You pay for the CIF shipping fee, which covers all costs to forward the port of your destination.

Most parcels can be tracked by 17track.net.

Optimization involves route planning, choosing cost-effective carriers, leveraging bulk shipping, and implementing efficient warehouse management systems.

Challenges include customs delays, documentation issues, and varying regulations. Overcoming these requires thorough research, compliance management, and reliable logistics partners.

Troubleshooting, product development, legal support, etc. If you encounter any challenges, please feel free to contact us at any time.

Please fill in your requirements below and our team members will contact you within 12 hours.